Vonex Business Solutions

Make the most of your Business Dollar
With our great Landline rates

Rather than a huge range of plans for varying types of businesses and calling
patterns, Vonex has one basic no nonsense plan with excellent rates that will
suit virtually all Small to Medium businesses. Talk to us, however, if you have
particular requirements.

Plan Business 13
Local Calls $0.13 per call ($0.02 connection fee)
National Calls $0.08 per min ($0.02 connection fee)
Fixed to Mobile $0.28 per min ($0.02 connection fee)
International Calls $0.10 per min (Top International Destinations $0.02 connection fee)
Calls to 13/1300 numbers $0.38 per call
Business Telephone Line Monthly access $35.95 per line

You can also bring your ISDN service over to this plan!

Plan Business 13 (incorporating ISDN)
ISDN2 $73.95 per service
ISDN10 $355.00 per service
ISDN20 $710.00 per service
ISDN30 $1035.00 per service
Direct In Dial (per 100) $35.20 per 100 numbers
Top International Destinations
Argentina Croatia* Italy Singapore
Belgium France Japan* UK
Canada Germany* Netherlands* USA
Chile* Greece New Zealand* USA – Hawaii
China Ireland* Poland Vatican City
Click here for Critical Information Summary

General Terms and Conditions

  • Rates shown are inclusive of GST.
  • All Customers must be set up on direct debit via credit card or bank account only, with payments deducted 4 days after email bill is issued.
  • Connection fee $0.02 applies to Long Distance, Calls to Mobiles and International calls.
  • Available to Business customers with a valid ABN.
  • National calls and call to mobiles are timed calls are rated per minute and are billed per second.
  • International calls are rated per minute and billed per block of 60 seconds. Full international rate list here.
  • Rates apply 24 hours per day, 7 days a week.
  • Local data calls are charged at the same rate as a local call.
  • Local Calls are Untimed.
  • International destinations marked * have a higher call rate to mobiles in those countries.
  • Prices and information is current as of 1st September 2011.
  • Plan may be withdrawn at any time without notice.

Next Generation Net Phones 

Compare our most popular plans


Includes all local and national calls

Include all local and national calls
Plus calls to mobile

Include all local, national and mobile calls
Plus 1300 and 25 international destinations
(small business: per handset, per month)
Standard $24.95
Max $39.95
Complete $49.95
Local, National Calls Included Included Included
Mobile Calls 30c per call Included Included
International Calls 25 Countries/Destinations^
20c for 15 minutes
click for full list
25 Countries/Destinations^
20c for 15 minutes
click for full list
Top 20 Destinations^^
Included
click for full list
Vonex to Vonex Calls Included Included Included
13/1300 Calls 25c per call 25c per call Included
Voicemail to Email Included Included Included
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 Vonex handsets required Critical Information Summary Critical Information Summary  Critical Information Summary
 

Hosted iPBX

These plans include your own Hosted iPBX with powerful features to make your small business far more efficient. Check out our Hosted iPBX Features.

Contact Vonex for a full list of approved handsets to connect to the Vonex IP Voice service. A $39 connection fee per handset applies to all services not on a 24 month agreement.

^25 Countries/Destinations include Argentina*, Germany*, Israel*, Norway*, Switzerland*, Canada, Greece*, Italy*, Russia*, Taiwan*, China, Hong Kong, South Korea*, Singapore, Thailand, Denmark*, India, Malaysia*, Spain*, United Kingdom*, France*, Ireland*, New Zealand*, Sweden*, United States (*calls to mobile are not included). 

^^Top 20 Destinations include Canada, China, China mobile, Denmark, France, Germany, Greece, Hong Kong mobile, Ireland, Israel, Italy, Malaysia, New Zealand, Singapore, Singapore mobile, Spain, Sweden, Taiwan, United Kingdom, United States.

Mobile Plans to suit any business

These new Vonex mobile Plans Use Part of Telstra’s 3G Mobile Network

 
BYO 44.95
BYO 49.95
BYO 54.95
BYO 72.95
BYO 89.95
Monthly Plan Fee $44.95 $49.95 $54.95 $72.95 $89.95
Standard Calls to Australian Mobiles Included Included Included Included Included
Standard Calls to Australian Landlines Included Included Included Included Included
Test Messages (SMS) Included Included Included Included Included
Voicemail- Deposit and retrieval Included Included Included Included Included
Included Data ZERO 500MB 800MB 1.5GB 3.0 GB
Calls to 13/1300 99c per minute 99c per minute 99c per minute 99c per minute 99c per minute
Calls to 1800 99c per minute 99c per minute 99c per minute 99c per minute 99c per minute
Excess data usage 20c per Mb 20c per Mb 20c per Mb 20c per Mb 20c per Mb
National MMS 80c 80c 80c 80c 80c

This is a SIM only service, you must supply your own hardware. The contract term is 12 months the minimum total charge for the BYO 44.95 is $539.40 for BYO 49.95 is $599.40 for the BYO 54.95 is $659.40 for the BYO 72.95 is $875.40 for the BYO 89.95 is $1079.76.
Click here for the Critical Information Summary

Click here for the network coverage.

Click here to see how you can estimate your data usage.

BYO Mobile Plan Using the Optus Network

Great stand alone with virtually all calls included on our BYO Complete plan. This uses the Optus 3G network. 

 
BYO Complete
Monthly Plan Fee $60**
Standard Calls Included
Text Messages Included
Voicemail Included
MMS 80c
Included Data 1.5 Gb
Connection Fee (per call – international/1300 only if applicible) $0.35
International Destinations $100 Included
Calls to 13/1300/1800 25c per min

**This plan is $60 per month if on direct debit and bundled with any other Vonex product, 24 month contract minimum charge is $1440. This plan is $70 per month if not bundled, minimum charge over 24 months is $1680.

Click here to download Critical Information Summary for the  BYO Complete  mobile plan

Our ADSL Internet Plans suit any business. Bundle and save!

 

Max Speed*
Monthly Allowance
Monthly Access Fee
 
20000/1000kbps 50Gb^ $40 Zone1 Bundled (equivalent to 1Gb for $0.80)   $60 Unbundled and Zone 1/2/3 (1Gb equiv.$1.20)
20000/1000kbps 100Gb $50 Zone1 Bundled (equivalent to 1Gb for $0.50)  $70 Unbundled and Zone 1/2/3 (1Gb equiv.$0.70)
20000/1000kbps 250Gb $60 Zone1 Bundled (equivalent to 1Gb for $0.24) $80 Unbundled and Zone 1/2/3 (1Gb equiv.$0.32)
20000/1000kbps 500Gb $70 Zone1 Bundled (equivalent to 1Gb for $0.14) $90 Unbundled and Zone 1/2/3 (1Gb equiv.$0/18)
General Fees & Charges
Relocation Fee $90
Plan Change $33
Speed Change $55
Static IP Address $5 per month

^When data usage is exceeded no additional charges occur, your service speed is reduced. This can be restored by calling customer service to adjust your plan requirements.

Click here for Critical Information Summary of our 50- 500Gb plans, minimum term of 12 or 24 months. Total minimum charges are…

The Minimum about monthly amount payable for Bundled Zone 1 plans are $40 on the 50Gb plan, $50 on the 100Gb plan, $60on the 250Gb plan, $70 on the 500Gb plan. For the Unbundled Zone 1/2/3 Plans $60 on the 50Gb plan, $70 on the 100Gb plan, $80 on the 250Gb plan, $90 on the 500Gb plan • The minimum costs over 12 month (24 month) contract Bundled are $40($960) on the 50Gb plan, $600($1200) on the 100Gb plan, $720($1440) on the 250Gb plan, $840($1680) on the 500Gb plan, for the Unbundled plans $720 ($1440) on the 50Gb plan, $840 ($1680) on the 100Gb plan, $960 ($1920) on the 250Gb plan, $1080 ($2160) on the 500Gb plan. • No excess data fees apply to any plan. • Shaping limit is fixed and service is slowed to 128Kbps when exceeded. • Early termination fee is equal to the remaining months x the monthly plan fee • For full details please visit www.vonex.com.au. • Static IP address available at a charge of $5 per month.

**Unlimited plan must be on 24 month contract. Total Minimum Charges are…

$50 Plan. The minimum monthly amount payable is $50 per month, the minimum total payment over 24 months is $1200. $60 Plan. The minimum monthly amount payable is $60 per month, the minimum total payment over 24 months is $1440. $80 Plan. The minimum monthly amount payable is $80 per month, the minimum total payment over 24 months is $1920.

Click here to download the Critical Information Summary for the full details of the ADSL Unlimited plan

1300/1800 services to help your customers keep in touch

Vonex inbound solutions provide either 1300 or freecall 1800 numbers for your customers to call you
from anywhere in Australia.  With no set up fees and the ability to create area based routing to multiple
answering points, this is a perfect solution for the Tradesman answering on his mobile to the
Corporate customer with offices across the country.

13/1300 Call Charges
Call Type Charge Type No Contract 24 Month Contract
Local (1300)
Free for the first 15 minutes then
per min $0.08 $0.06
National per min $0.12 $0.08
Mobile to Fixed per min $0.16 $0.12
Fixed to Mobile per min $0.34 $0.29
Mobile to Mobile per min $0.34 $0.32
Monthly inbound service fee per month $16.00 $13.00
1800 Call Charges
Call Type Charge Type No Contract 24 Month Contract
Local per min $0.08 $0.07
National per min $0.12 $0.10
Mobile to Fixed per min $0.18 $0.16
Fixed to Mobile per min $0.40 $0.38
Mobile to Mobile per min $0.40 $0.38
Monthly inbound service fee per month $16.00 $13.00
Other Charges
Connection of new 1300/1800 service $0.00 per Service
Porting of existing 1800/13/1300 Service to vonex $0.00 per Service
Government Levy – 13 services only $981.03 per Month
Number Reservation Charge $16.50 for 30 days
Simple Moves and Changes $22.00 per change

Click Here for Critical Information Summary

General Notes:

  • All prices include 10% GST.
  • Minimum charge of $0.08 per call applies to all 1800 calls on no contract plans and $0.07 on 24 month contract.
  • Rates shown are per minute unless otherwise stated and are charged per second.
  • Rates apply 24 hours a day, 7 days a week.
  • For all services that have a contract added an early termination fee of $250.00 applies on a pro rata basis.
  • Definition of simple moves and changes: Add, delete or change an answering point, Change a call collection area for an answering point. Change call overflow, Change call Splaying, Change time and day settings.
  • Other changes only apply to services that have been ported to the vonex network.